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© 1997 Credit Union National Association, Inc.

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Editorial and Business Staff
Susan Tiffany, editor
Sue Lanphear, managing editor
James Hanson, editorial director
Mark Condon, publisher
Philip Heckman, director of sales and finance
Kathleen Beckett, director of business systems
Debbie Michels, customer services specialist
Contributing to this issue:
Linda Bergren, Dianne Molvig,
John Fobian
Design and Production Staff
Roger Napiwocki, director
Linda Des Lauriers, art director
Diane Marty, graphic designer
Barb Bender, production coordinator
Sue Day, editorial coordinator
Sharon Dresen, composition specialist
Dorothy Steffens, manager of on-line services

Editorial Advisory Board
Debra Burnett, marketing and
development representative,
Eastman CU, Kingsport, Tenn.

Mike Hudson, senior vice president,
administration, Public ECU,
Bellingham, Wash.

Clay Kearley, manager,
Car Facts dealer relations program,
ORNL FCU, Oak Ridge, Tenn.

Liz Letcavage, assistant vice president,
communications, Pennsylvania CU League, Harrisburg

Robin Marohn, marketing director,
Telco Community CU, Madison, Wis.

Bonnie Miller, marketing director,
Suncoast Schools FCU, Tampa, Fla.

Kim Schneider, business development manager,
GenFed FCU, Akron, Ohio

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