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Editorial and Business Staff
Susan Tiffany, editor
Sue Lanphear, managing editor
James Hanson, editorial director
Mark Condon, publisher
Philip Heckman, director of sales and finance
Kathleen Beckett, director of business systems
Debbie Michels, customer services specialist
Contributing to this issue:
David M. Freedman, Dianne Molvig,
Richard Radtke, Franny Van Nevel
Design and Production Staff
Roger Napiwocki, director
Linda Des Lauriers, art director
Diane Marty, graphic artist
Barb Bender, production coordinator
Sue Day, editorial coordinator
Sharon Dresen, composition specialist
Dorothy Steffens, manager of on-line services
David Minor, on-line administrator
Debra Burnett, marketing and
Eastman CU, Kingsport, Tenn.
Mike Hudson, senior vice president,
Clay Kearley, manager,
Liz Letcavage, assistant vice president,
communications, Pennsylvania CU League, Harrisburg
Robin Marohn, marketing director,
Bonnie Miller, marketing director,
Kim Schneider, business development manager,
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